Managing a company car fleet should not depend on endless phone calls, emails and repeated employee questions.
🟢 Hrvatski Telekom built a WhatsApp chatbot with Infobip to help employees quickly get answers about company cars, tire changes and service appointments.
Simple use case.
Clear business value.
Relevant channel.
The result: around 600 sessions and 75% engagement.
This is exactly where WhatsApp AI chatbot can create measurable value for companies:
Company car and fleet management
Employee support
Service appointments
FAQ automation
Internal operational processes
Fleet management is a great first use case because the questions are repetitive, the process is operationally important and employees already use WhatsApp daily.
As WoomAI agency, we help companies identify and build practical WhatsApp AI agents starting with one concrete process, not “AI everywhere”.
Which internal operational process in your company still creates too many repeated questions?
Infobip case study with Hrvatski Telekom: https://lnkd.in/dT6B9Hkz